Roof leaks. Found. Fixed. Documented.
Find the cause, fix it and see what was done. Service-call rates are published here; the repair itself is priced after an onsite assessment.
Understand the roof before anyone recommends a fix.
The same four steps whether you call about a leak or a restoration, so your facilities team always knows what is happening and what comes next.
Tell us what is going on
Share the property, the site contact, access needs and what you are seeing. Photos help.
Talk to a real person
A member of our team follows up during business hours to understand the problem and schedule a visit.
Understand the roof first
We inspect, find the cause and document what we see with photos before recommending anything.
Get a clear explanation
You get the findings in plain language and a recommendation you can take to your team, with fees confirmed before work is authorized.
Know the service-call rates up front.
These rates cover getting a two-technician crew to your roof. The repair itself is scoped and priced after the onsite assessment, and fees are confirmed with you before any work is authorized.
- Two-technician crew on every call, so the work is safe and gets done.
- Photo documentation of what we found and what we fixed.
- Your spending limit is respected. Nothing over $2,500, or a lower limit you set, without your approval.
Two technicians. First three hours, port-to-port.*
For the entire two-technician crew.
One-time fee for active leaks or urgent priority dispatch, plus standard rates.
After 5 PM weekdays or anytime Saturday and Sunday, plus standard rates.
*Port-to-port means from the time the crew leaves dispatch until it returns. Repair scope and pricing are confirmed after an onsite assessment. Same-day service is sometimes available, depending on conditions and crew availability; it is not guaranteed. Payment by check, ACH or credit card (3% card processing fee). Service Plan members get reduced fees. See plans.
We fix the cause, not the stain.
A leak above one office can start 40 feet away. Our crews trace the water path back to the source, then repair it with materials that are compatible with your roof system.
- Accurate diagnosis. Detailed inspection to locate the source and pathway of water entry.
- Compatible repairs. Materials matched to your roof system, not a temporary fix.
- Moisture scanning when needed. Infrared or moisture scans can find wet insulation you cannot see from the surface.
- Prevention built in. We flag the next likely failure points while we are up there.
Every repair, listed line by line.
After the assessment you get a written proposal on Structure letterhead. Each repair item is listed with its quantity and location on the roof, followed by one price.
- One price for the listed scope. Covers labor, materials, equipment and supervision for the items listed. Sales tax is shown separately.
- Warranty terms in writing. The proposal states the warranty that applies to the repaired areas.
- Moisture is called out. If wet or blistered areas affect warranty coverage, the proposal says so and explains the drying option.
- Field patches Patches where the membrane scrim is exposed.
- Curb flashing Roof hatch, skylight and vent curbs.
- Coping seams Seams along parapet caps.
- Expansion joints Flashed by the linear foot.
- Skylights Replacement of failed units.
- Small roof sections Coating or detail work on minor areas, such as a doghouse roof.
Examples only. Your proposal lists only what your roof needs.
Don’t ignore a “minor” leak.
Small leaks quietly lead to structural damage, mold, ruined finishes and wet insulation. Call if you see any of these.
Water stains
Brown rings or discoloration on ceiling tiles and walls.
Active drips
Water during or after rain, even only in heavy, wind-driven storms.
Musty smells
A sign of trapped moisture and mold in insulation.
Ponding water
Standing water on the roof 48 hours after rain.
Blisters or splits
Bubbles, cracks or open seams in the roof membrane.
Higher energy bills
Wet insulation stops insulating.
Leak repair FAQ.
How much does a commercial roof leak repair cost?
The repair itself is scoped and priced after an onsite assessment. Getting a crew to the roof follows our standard service-call rates: a $1,125 minimum covers a two-technician crew for the first three hours, port-to-port, with additional time at $250 per hour for the whole crew. Emergency dispatch adds a one-time $300 fee, and after-hours work adds $500.
Can you come out the same day?
Sometimes. Same-day service depends on weather, the job and crew availability, and it is not guaranteed. Call us and we will tell you honestly what is possible.
Do you work on residential roofs?
No. We are a commercial roofing contractor and only service commercial, institutional and industrial properties.
What happens if the repair costs more than expected?
We confirm fees before work is authorized, and we will not go over $2,500, or a lower limit you set, without your approval.
Is a repair the right call if my roof is old?
Often it is a good first step. Service can stop a current leak and, when the roof’s condition allows, buy time before a larger investment. If the roof is near the end of its life, we will tell you, and you can compare restoration with a full tear-off before you decide.
Water coming in? Talk to us.
Call or send a request. A member of our team will follow up during business hours. Same-day service is sometimes available, depending on conditions and crew availability.